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Resume

Work
Experience

2022 - Present

Operations Manager

  • Create, organize, and maintain task management software used by team members to track work progress.

  • Create reports for clients and team members showing work performance and make recommendations on how information is interpreted.

  • Oversee, improve, direct, and review as needed all accounting activities including accounts payable accounts receivable, and client/owner communications.

  • Produce training materials to ensure that all team members are properly trained on all technology and expectations for use.

2018 - 2022

IT Director

  • Provide support for team members and clients

  • Manage Google services and devices
    Provide hardware and software tech support

  • Create training modules

  • Assemble monthly budget variance reports for clients

  • Oversee the organization's help desk

  • Manage property's social media accounts as well as design marketing materials.

  • Build and maintain spreadsheets; data integrity

  • Automate repetitive task

2016 - 2018

Systems Administrator

  • Build templates for property Upload - ResMan

  • Send clients monthly reporting

  • Data entry report issues for correction

  • Maintain property marketing information

  • Create and maintain websites

  • Set up accounts and workstations

  • Produce graphic designs for multifamily marketing

Skills
& Expertise

  • Critical Thinking

  • Time Management

  • Project Planning

  • Communication

  • Graphic and web design

Education

2009

Computer Support Technician | Kaplan College

CompTIA A+ Certified

2005

Skyline H.S.

Information Technology Career Program

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