Resume
Work
Experience
2022 - Present
Operations Manager
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Create, organize, and maintain task management software used by team members to track work progress.
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Create reports for clients and team members showing work performance and make recommendations on how information is interpreted.
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Oversee, improve, direct, and review as needed all accounting activities including accounts payable accounts receivable, and client/owner communications.
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Produce training materials to ensure that all team members are properly trained on all technology and expectations for use.
2018 - 2022
IT Director
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Provide support for team members and clients
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Manage Google services and devices
Provide hardware and software tech support -
Create training modules
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Assemble monthly budget variance reports for clients
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Oversee the organization's help desk
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Manage property's social media accounts as well as design marketing materials.
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Build and maintain spreadsheets; data integrity
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Automate repetitive task
2016 - 2018
Systems Administrator
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Build templates for property Upload - ResMan
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Send clients monthly reporting
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Data entry report issues for correction
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Maintain property marketing information
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Create and maintain websites
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Set up accounts and workstations
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Produce graphic designs for multifamily marketing
Skills
& Expertise
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Critical Thinking
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Time Management
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Project Planning
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Communication
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Graphic and web design
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Education
2009
Computer Support Technician | Kaplan College
CompTIA A+ Certified
2005
Skyline H.S.
Information Technology Career Program